Processing and Shipping

PROCESSING PERIOD 

Due to the high end quality of our hair, your order will take 8-14 business days to fully process (Bundles, Frontals, Closure and Wigs) as each item is handmade to order.  Once a payment is made, you will receive an order confirmation with the details of your order. (Some wigs, if the only wig in stock and products will have a max processing period of 1-3 business days).

There is a mandatory 24 hour payment processing period between order date and the following business day.  Once your payment clears, you will enter your first business day of the processing period. The processing period is 4-9 business days.

**CUSTOM WIG ORDERS WILL TAKE 10-21 BUSINESS DAYS**

SHIPPING PROCESS  

You're billing and shipping address must match. If shipped to a different address, please be prepared to verify identity. **TO PREVENT THEFT, SIGNATURE IS MANDATORY ON ALL PACKAGES**

After your order has processed, you will enter the fulfillment period which takes 1-3 business days. At this time Is when you will receive your tracking number.

All packages are shipped using USPS priority mail (2-3 Business Days). Please be sure the address entered is correct as we will not be responsible for improper delivery.

If package is returned to us due to failure of picking up from the post office or not signed for, a fee of $10 will apply to reship.