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Processing and Shipping

PROCESSING PERIOD 

The PINK Collection has a processing period of  5-7 business days (Bundles, Closures, Frontals and Starter Units). Made to order units require a 7-10 day processing period. Once posted, our Handcrafted Machine Made Stock Wigs will ship within 1- 2 business days and will be immediately available for in-store pick up. (These units will have "READY TO SHIP" listed in the description).  

The DIAMOND Collection will take 15-25 business days to fully process (Bundles, Frontals, Closures) as each item is handmade to order. THE QUALITY IS WORTH THE WAIT. Made to order units require a 15-25 business day processing period. Once posted, our Handcrafted Machine Made Stock Wigs will ship within 1-2 business days and will be immediately available for in-store pick up. (These units will have "READY TO SHIP" listed in the description).

 Once a payment is made, you will receive an order confirmation with the details of your order.

SHIPPING PROCESS  

You're billing and shipping address must match. If shipped to a different address, please be prepared to verify identity. All packages are shipped using USPS priority mail (2-3 Business Days). Please be sure the address entered is correct as we will not be responsible for improper delivery.

If package is returned to us due to failure of picking up from the post office or not signed for, a fee of $10 will apply to reship. We are not responsible fo any lost or stolen packages.    

 

ALL PURCHASES ARE FINAL SALE UNLESS STATED BY THE OWNER. NO EXCHANGES.  If there is an issue with your order please email us at theprettyloungebyjk@gmail.com. We will not be responsible for caps that do not fit. 

 

BY ORDERING YOU AGREE TO THE PROCESSING PERIOD, SHIPPING PROCESS AND THE TERMS THAT FOLLOW AFTER.